FAQs

ibiza-apartments

ibiza-apartments

+How do I pay for my booking?
The deposit with Visa, Mastercard, American Express, bank transfer or Paypal the balance on arrival with Visa, Mastercard, American Express or cash..
+When do I pay for my booking?
To confirm your booking a payment of 25% online and the remaining balance on arrival.
+¿If I cancel do I loose my deposit?
We return the deposit If cancelled up to 7 days before arrival date. If cancelled on the arrival date or 6 days before, the deposit is lost.
+Do I need ID or passport?
Documentation is needed to register all guests.
+Can I make a reservation for 1 or 2 nights?
May, June, September and October is a minimum 3 nights / July, August is a minimum of 5 nights.
+Is there transport from the airport to the apartments?
There is a bus from the airport to Ibiza town where you change bus to Santa Eulalia then change again to Es Cana or take a taxi direct to Es Cana.
+Is there access to the Beach?
You have access to the beach at the front of the apartments, through the swimming pool.
+Are there parking spaces?
There are plenty of free parking spaces in the street outside the apartments.
+Is there a supermarket nearby
There is a supermarket 10 meters from the apartments and a major supermarket chain outside of Es Cana     (5 mins in car).
+How far away is Ibiza town?
25 to 30 mins by car or taxi.
+How far away is the airport?
25 to 30 mins by car or taxi.
+Are there cots and highchairs available?
Yes and free of charge but must be ordered in advance.
+Are the beds double or single
The apartments have recently renewed single beds (2014).
+How often is the bed linen changed?
The sheets are changed once a week.
+Is there WiFi in the apartments?
Yes there is free internet connection.
+Are there televisions with international channels?
Yes all the apartments have spanish Tv with the option of changing to the original language when available.
+Do the rooms have a safe?
Yes there are safes at an additional cost to the room.
+Does the kitchen have a toaster?
Yes and also a kettle, a two ringed hob and microwave.
+And if I want to hire a car?
The reception offers a rentacar service.
+Are club tickets available?
Yes the reception sells all major club tickets throughout the season.
+Are there any banks in Es Cana to draw out cash?
No but there are 4 cashpoints nearby. If a bank is required there are several in Santa Eulalia (10 min bus ride from Es Cana).
+Is there a map of the island?
We have maps free of charge and we can also help you organize your stay and recommend you places to visit.
+I didn't print out my return boarding card... Is there anywhere I can do this?
If necessary we can do this for you in the reception.
+Can I check-out after midday?
To check-out after 12:00 please enquire at reception on your arrival.
If we don’t have anyone checking in that same day you may keep the room on at an extra charge of 30 Euros for New Clients.
*REPEATING CLIENTS HAVE THIS SERVICE FREE OF CHARGE AS ALSO A 10% DISCOUNT WHEN RE-BOOKING AT THE ZODIAC APARTMENTS.
BOOKING



Comments are closed

TWO BEDROOM SEA VIEW APARTMENTS (6 persons)

Two bedroom apartment of 50m2 with wonderful sea views. Fan, small kitchen with breakfast bar, toaster, kettle, two ring electric hob and fridge... Bathroom with towels, TV with language options, Free WI FI, Safe, Terrace with table and chairs.
Read More
Comments are closed

ONE BEDROOM SEA VIEW APARTMENTS (4 persons)

One bedroom apartment of 40m2 with wonderful sea views. Fan, small kitchen with breakfast bar, toaster, kettle, two ring electric hob and fridge.... Bathroom with towels, TV with language options, Free WI FI, Safe, Terrace with table and chairs.
Read More
Comments are closed

STUDIOS WITH SEAVIEW (2 persons)

Studios of 25m2 with sea views. Fan, small kitchen with breakfast bar, toaster, kettle, two ring electric hob and fridge... Bathroom with towels, TV with language options, Free WI FI, Safe, Terrace with table and chairs.
Read More